Cancellation Policy

Cancellation before shipment:

If the order or the item that you want to cancel have not been shipped yet, you can write to our customer support team on dilwalideal@gmail.com or call us on +91 8000 4848 12.

In such cases, the order will be cancelled and the money will be refunded to you within 4 working days after the cancellation request.

Cancellation After shipment:

If you wish to cancel an order that has been delivered, please get in touch with our Customer Support team on dilwalideal@gmail.com or call us on +91 8000 484812

  • In case you have cancelled an order, which has already been handed over to the courier company on our end, they may still attempt delivery. Kindly do not accept the delivery of the order.
  • Once we receive the product back and verify its packaging/condition, we will refund your money 7 working days.

Dilwalideal.com reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in appropriate time.